Refund policy

Return and Exchange Policy

Due to the nature of our chemical products, all sales are final. We do not offer returns or exchanges except in cases where the wrong product was shipped.

Damages and issues

Please inspect your order upon reception and contact us immediately at 1-855-803-1103 if the item is defective, damaged or if you receive the wrong item.

Exceptions / non-returnable items

All chemicals and sale items are non-returnable.

Exchanges

We do not offer exchanges.

If you have any questions or concerns about your order, please contact us at 1-855-803-1103. We are happy to help troubleshoot any issues you may experience with your product. In many cases, adjusting the mix ratio or dwell time can resolve the issue.